In the event of an emergency please contact Security Staff on the mall or Centre Management.
A pharmacy is located in Gordon’s Chemist.
A facility for displaying appropriate public notices is available on the main mall by contacting the security staff or Centre Management Office.
Public telephones are located in the foyers at the New Look entrance and Top Car Park entrance.
Kiddy Rides are situated throughout the mall.
Photos taken inside Gordons as well as Booth on mall.
A Post Office is located in the middle of the main mall.
Cash zone and Top Car Park entrance beside Castle Walk or inside Poundland.
Taxis are available adjacent to the entrance at Poundstretcher.
Photocopying service is available by contacting Centre Management.
There is a bus stop at the rear of the Castle Mall and is approximately 50 metres from the Poundland entrance to the Centre. Public facilities are also located near this entrance within Castle Mall.
In the event of a vehicle breakdown please contact Security Staff on the mall or Centre Management.
Washing Machines
Washing machines located at Entrance leading from Castle Walk beside ATM.
Car Park
The car park is run by Antrim and Newtownabbey Borough Council. All day FREE car parking is available at the Central Car Park adjacent to Castle Mall.
Customer Care Team
The Security staff at Castle Mall will be only too pleased to assist you during your visit to the Centre.
Public Toilets
Castle Mall received a Gold Award for their facilities for Space To Change with toilet facilities including baby feeding/changing room and accessible toilet are located off the mall near the entrance to Market Square.
Lost Property
Customers can make enquiries about lost property by contacting the Security Staff or Centre Management Office.
Dog Friendly
Please be advised that under the "Dangerous Dogs Act 1991" and the "Dogs Act 2011" if your dog behaves dangerously, it may be seized by the council dog warden and the owners could be prosecuted.